Privacy Policy

At How To Wright ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, www.howtowright.co.uk, you agree to the practices described in this Privacy Policy.

1. Who We Are

How To Wright is a UK partnership operated by Dave Wright and Leah Wright.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: how.to.wright@mail.com

2. The Information We Collect

Depending on how you use our website, we may collect the following information.

Information You Provide

This may include:

Your name
Email address
Postal address
Telephone number (where provided)
Information you include when contacting us
Information provided when placing an order
Information provided when subscribing to newsletters or email updates
Account information if you create an account with us
Information required to provide access to digital products or online courses
Purchase history and order information

Providing this information is voluntary; however, without certain details we may be unable to process your order or provide the products or services you have requested.

Information Collected Automatically

Our website platform (Wix) may automatically collect certain technical information, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on our website
Website usage information
Security and diagnostic information

This information helps us maintain the security, functionality and performance of our website.

3. How We Use Your Information

We only use your personal information where we have a lawful basis to do so.

Your information may be used to:

Process and fulfil your orders.
Deliver physical products.
Provide access to digital downloads.
Provide access to online courses.
Manage customer accounts.
Verify purchases.
Respond to enquiries.
Provide customer support.
Send newsletters and marketing emails where you have chosen to receive them.
Improve our website, products and services.
Prevent fraud and maintain website security.

Comply with our legal, tax and accounting obligations.

4. Our Legal Basis for Processing

Under UK GDPR, we process your personal information using one or more of the following lawful bases:

Contract – where processing is necessary to fulfil an order or provide a service you have requested.
Consent – where you have chosen to receive marketing communications or newsletters.
Legal Obligation – where we are required to retain information for legal, tax or accounting purposes.
Legitimate Interests – where processing is necessary to operate, improve and protect our business, provided this does not override your rights and freedoms.

5. Marketing Communications

If you choose to subscribe to our newsletter or email updates, we may send information about:

Books
Artwork
Merchandise
Digital downloads
Online courses
Website news
New content
Promotions and special offers
Other updates relating to How To Wright

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

6. Payment Information

Payments made through our website are processed securely by our payment providers, including Wix Payments, PayPal and Klarna.

When you make a purchase, your payment information is processed directly by the payment provider you choose. We do not receive or store your full payment card details.

These payment providers may collect and process personal information in accordance with their own privacy policies and legal obligations. We encourage you to review their privacy policies if you would like further information about how they handle your personal data.

Payment providers may use fraud prevention and identity verification measures to help protect both you and our business during the checkout process.

7. Sharing Your Information

We respect your privacy and do not sell your personal information.

We only share personal information where necessary to operate our business, provide products or services, process payments, deliver orders or comply with legal obligations.

This may include:

Wix (our website hosting provider)
Wix Payments
PayPal
Klarna
Delivery and postal services
Professional advisers, such as accountants where required
Government authorities or law enforcement where legally required

Each organisation only receives the information necessary to carry out its services.

8. Website Platform

Our website is hosted by Wix.com Ltd.

Wix provides the online platform that enables us to sell physical products, digital downloads and online courses.

Information submitted through our website may be stored through Wix's secure data storage, databases and general Wix applications.

Wix uses industry-standard security measures to help protect your information.

9. Cookies

Our website uses cookies and similar technologies provided by Wix to ensure the website functions correctly and securely.

Cookies may also be used to:

Remember your preferences.
Keep you logged into your account (where applicable).
Process your shopping basket and checkout.
Improve website functionality and performance.
Help provide a smoother browsing experience.

Where required by law, we will request your consent before using non-essential cookies.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Although no online service can ever be completely secure, we work with trusted service providers who use recognised security standards to safeguard your information.

11. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected.

This includes:

Processing and fulfilling orders.
Providing customer support.
Providing access to digital downloads and online courses.
Maintaining customer accounts.
Meeting legal, tax and accounting obligations.
Resolving disputes.
Enforcing our agreements.

Where information is no longer required, it will be securely deleted or anonymised where appropriate.

Please note that some financial and order records may be retained for the period required by UK law, even if you request deletion of your personal information.

12. International Transfers

Our website is hosted by Wix, which operates internationally.

As a result, some personal information may be transferred to or stored outside the United Kingdom.

Where this occurs, appropriate safeguards are used to protect your personal information in accordance with applicable data protection legislation.

13. Your Rights

Under UK GDPR, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where applicable.
Request restriction of processing.
Object to certain types of processing.
Request a copy of your personal information in a portable format where applicable.
Withdraw your consent at any time where processing relies on consent.
Lodge a complaint with the Information Commissioner's Office (ICO).

Further information about your rights is available from the Information Commissioner's Office at www.ico.org.uk.

14. Exercising Your Rights

If you wish to exercise any of your rights under UK data protection law, please contact us using the email address below.

Email: how.to.wright@mail.com

We will respond to all requests within the timescales required by applicable law.

15. Children's Privacy

Our products and services are intended primarily for adults.

Some areas of our website, including articles, artwork and fishing content, may also be viewed by younger visitors.

We do not knowingly collect personal information from children without appropriate consent. If we become aware that personal information has been collected from a child inappropriately, we will delete it as soon as reasonably practicable.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites. We encourage you to read the privacy policies of any websites you choose to visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality or legal requirements.

Any changes will be published on this page together with the revised "Last updated" date.

18. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

How To Wright

Website: www.howtowright.co.uk

Email: how.to.wright@mail.com