Terms & Conditions

Last updated: 21 July 2026

 

1. Introduction

Welcome to How To Wright ("we", "us", "our").

These Terms & Conditions govern your access to and use of our website, www.howtowright.co.uk, and apply to all purchases, services, digital content, online courses and interactions made through our website.

By accessing or using this website, creating an account, purchasing any product or service, or otherwise interacting with us through the website, you confirm that you have read, understood and agreed to be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, you must not use this website.

 

2. About Us

How To Wright is a UK partnership operated by Dave Wright and Leah Wright.

Contact Email:

how.to.wright@mail.com

Our website offers a range of products and services, including but not limited to:

• Printed books

• Original artwork

• Prints

• Merchandise

• Gift vouchers

• Digital downloads

• Online courses

• Educational content

• Blog articles

• Other products or services that may be introduced in the future

 

3. Definitions

Throughout these Terms & Conditions:

"Website" means www.howtowright.co.uk.

"We", "Us" and "Our" refer to How To Wright.

"You" and "Your" refer to any visitor, customer or user of the Website.

"Products" means any physical goods, digital downloads, online courses, gift vouchers, services or other items offered for sale.

"Digital Products" means downloadable files, ebooks, PDFs, templates, artwork, educational materials or any other digital content supplied electronically.

"Online Courses" means any educational course, training programme or learning material provided through our website now or in the future.

"Content" means everything published on the Website, including text, photographs, artwork, graphics, logos, branding, videos (if introduced in future), downloads, product descriptions, blog posts, lesson materials, course content and all other original material.

"Account" means any customer account created to purchase or access Products or Online Courses.

 

4. Eligibility

Our website is intended for users of all ages.

However, by placing an order through our website you confirm that you are legally capable of entering into a binding contract or have the permission of a parent or legal guardian to do so.

We reserve the right to refuse or cancel any order where we reasonably believe this requirement has not been met.

 

5. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice.

Any changes will take effect immediately once published on this website.

The version displayed on our website at the time of your purchase or use of the website will apply.

We recommend checking these Terms periodically to ensure you remain aware of any updates.

 

6. Changes to the Website

We reserve the right to:

• Modify, update or improve any part of the Website.

• Add, remove or discontinue products or services.

• Suspend or permanently remove pages, features or content.

• Change prices at any time.

• Correct errors, omissions or inaccuracies.

• Carry out maintenance or security updates.

These changes may be made without prior notice.

We shall not be liable for any loss or inconvenience arising from the modification, suspension or removal of any part of the Website.

 

7. Website Availability

While we make every reasonable effort to keep the Website available, we do not guarantee uninterrupted access.

Access may occasionally be interrupted due to:

• Scheduled maintenance.

• Emergency maintenance.

• Technical faults.

• Security issues.

• Internet outages.

• Third-party service interruptions.

• Events beyond our reasonable control.

We accept no liability for temporary interruptions to the Website.

 

8. Acceptable Use

You agree to use this Website lawfully, respectfully and only for its intended purposes.

You must not:

• Use the Website for any unlawful purpose.

• Attempt to gain unauthorised access to the Website or its systems.

• Introduce viruses, malware, ransomware or any malicious software.

• Attempt to interfere with the operation or security of the Website.

• Damage, disable or overload the Website.

• Attempt to bypass security features.

• Use automated software, bots or scripts to interfere with the Website.

• Scrape, harvest or systematically collect information from the Website without our written permission.

• Use the Website to send spam, unsolicited marketing or nuisance communications.

• Misuse our contact forms for advertising, promotional messages or irrelevant enquiries.

• Impersonate another person or organisation.

• Provide false or misleading information.

• Use the Website in any way that could damage our reputation or the experience of other users.

We reserve the right to suspend or permanently block access to any user who breaches these Terms.

 

9. Customer Accounts

Some areas of the Website may require you to create an account.

You are responsible for:

• Keeping your login details secure.

• Maintaining the confidentiality of your password.

• Ensuring the information held within your account remains accurate.

• All activity carried out using your account.

You must not share your account or allow another person to access it.

We reserve the right to suspend or permanently close accounts that are used fraudulently, shared with others, or used in breach of these Terms.

 

10. Communications

By contacting us or placing an order, you agree that we may communicate with you regarding your enquiry, order or account using the contact details you provide.

Where you have chosen to receive marketing communications, these will be sent in accordance with our Privacy Policy and you may unsubscribe at any time.

 

11. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Cookie Policy, Returns & Refund Policy and any other policies published on our Website, form the entire agreement between you and How To Wright regarding your use of the Website and any purchases made through it.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Products and Services

We make every reasonable effort to ensure that all products, descriptions, photographs, prices and other information displayed on our Website are accurate.

However:

• Colours may vary depending on your device or screen settings.

• As many of our products are handmade, original or individually produced, slight variations may occur.

• Product images are provided for illustrative purposes and may not always represent the exact item received.

• We reserve the right to update product descriptions, specifications and pricing at any time without prior notice.

Availability of products is subject to stock levels.

 

13. Placing an Order

When you place an order through our Website, you are making an offer to purchase the selected products.

Submitting an order does not guarantee acceptance.

Your order is only accepted once we confirm acceptance and begin processing it.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to where:

• A pricing error has occurred.

• A product is unavailable.

• We suspect fraudulent activity.

• Payment cannot be authorised.

• Incorrect information has been provided.

• We reasonably believe the order breaches these Terms & Conditions.

If payment has already been taken for an order that cannot be fulfilled, you will receive a full refund using your original payment method.

 

14. Pricing

All prices displayed on our Website are shown in Pounds Sterling (£ GBP) unless otherwise stated.

We are not currently VAT registered, therefore VAT is not charged separately.

Prices may change without notice.

The price payable will be the price displayed at the time your order is placed.

Although we make every effort to ensure pricing is accurate, errors may occasionally occur.

If we discover an obvious pricing error after your order has been placed, we reserve the right to cancel the order and issue a full refund.

 

15. Payment

Payment must be received in full before any products are dispatched or any digital products or online courses are made available.

We currently accept payment through:

• Wix Payments

• PayPal

• Klarna

Payments are processed securely by the relevant payment provider.

We do not store or have access to your full payment card details.

Should a payment fail, be reversed or be identified as fraudulent, we reserve the right to suspend or cancel the associated order or account.

 

16. Gift Vouchers

Where gift vouchers are available for purchase:

• Gift vouchers may only be redeemed through How To Wright.

• Gift vouchers cannot be exchanged for cash except where required by law.

• Lost, stolen or damaged gift vouchers may not be replaced.

• Gift vouchers may be subject to expiry dates where stated at the time of purchase.

• We reserve the right to refuse any voucher we reasonably believe has been altered, copied or obtained fraudulently.

 

17. Dispatch Times

Unless otherwise stated on the product listing, orders are normally dispatched within 3–5 working days.

Dispatch times are estimates only and are not guaranteed.

Busy periods, holidays, product availability or circumstances beyond our reasonable control may occasionally result in delays.

If a significant delay occurs, we will make reasonable efforts to keep you informed.

 

18. Delivery

We currently dispatch orders using one or more of the following delivery providers:

• Royal Mail

• Evri

• InPost

Delivery times provided by delivery companies are estimates only.

Once an order has been handed to the delivery provider, delivery is outside of our direct control.

We cannot guarantee delivery dates or times.

 

19. International Orders

We are pleased to offer worldwide shipping where available.

Customers placing orders from outside the United Kingdom are responsible for:

• Import duties.

• Customs charges.

• Local taxes.

• Clearance fees.

• Any additional charges imposed by their country's customs authorities.

These charges are not included within our product or shipping prices unless explicitly stated.

We are not responsible for delays caused by customs procedures or international postal services.

 

20. Delivery Addresses

Customers are responsible for ensuring that the delivery address provided at checkout is complete and accurate.

We cannot accept responsibility for delays, failed deliveries or additional delivery costs resulting from incorrect or incomplete address information.

If an order is returned to us due to an incorrect address, additional postage costs may be payable before the order can be resent.

 

21. Lost, Delayed or Damaged Deliveries

If your parcel arrives damaged, please contact us as soon as reasonably possible and, where practical, provide photographs of:

• The packaging.

• The shipping label.

• The damaged item.

If your parcel has not arrived within a reasonable period, please contact us and we will work with the delivery provider to investigate.

We cannot guarantee replacement or refund until any investigation required by the delivery provider has been completed.

 

22. Ownership and Risk

Ownership of physical products passes to you once:

• Full payment has been received; and

• The goods have been delivered to the delivery address provided.

Responsibility for the goods transfers to you upon successful delivery.

 

23. Order Cancellation by Us

We reserve the right to cancel any order before dispatch for reasons including, but not limited to:

• Pricing errors.

• Stock shortages.

• Product withdrawal.

• Suspected fraud.

• Payment issues.

• Technical errors.

• Circumstances beyond our reasonable control.

Where payment has already been received, a full refund will be issued using the original payment method.

 

24. Consumer Rights

Nothing within these Terms & Conditions affects your statutory rights under the laws of England and Wales, including your rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation.

For details of our returns, cancellations and refund procedures, please refer to our separate Returns & Refund Policy.

25. Digital Products

How To Wright offers, and may continue to offer, a range of digital products including, but not limited to:

• Ebooks

• PDF downloads

• Printable resources

• Worksheets

• Templates

• Digital artwork

• Educational resources

• Other downloadable content

All digital products remain the intellectual property of How To Wright unless otherwise stated.

Upon purchase, you are granted a personal, non-exclusive, non-transferable licence to use the digital product for your own private use only.

Purchasing a digital product does not transfer ownership of any copyright or intellectual property.

 

26. Permitted Use of Digital Products

Unless we have given our prior written permission, you may not:

• Share digital products with another person.

• Upload digital products to websites or cloud storage for public access.

• Sell, resell or redistribute digital products.

• Give copies away free of charge.

• Email copies to others.

• Publish digital products online.

• Include digital products within another publication.

• Claim the work as your own.

• Remove copyright notices.

• Modify digital products for resale.

• Use digital products for commercial purposes.

Any unauthorised use may result in legal action.

 

27. Online Courses

How To Wright may provide online educational courses through this Website.

Course content may include:

• Written lessons

• Images

• Diagrams

• Downloadable resources (where provided)

• Quizzes

• Educational materials

• Other learning resources

Course content is provided for educational purposes only.

Completion of a course does not constitute a professional qualification, licence or certification unless expressly stated.

 

28. Course Licence

When purchasing an online course, you are purchasing a personal, non-exclusive, non-transferable licence to access that course.

You are not purchasing ownership of the course or its contents.

Your course licence allows access only by the individual purchaser.

You may not:

• Share your login details.

• Allow another person to access your account.

• Share lessons with others.

• Record, copy or distribute course content.

• Upload course materials elsewhere.

• Sell course access.

• Transfer your course licence to another person.

• Make course content publicly available.

Any breach of these terms may result in immediate suspension or permanent removal of access without refund where permitted by law.

 

29. Customer Accounts

Where customer accounts are available, you are responsible for:

• Keeping your login details secure.

• Keeping your password confidential.

• Ensuring your account information remains accurate.

• All activity carried out through your account.

Each account is intended for use by one individual only.

Accounts must not be shared between multiple users.

 

30. Suspension or Termination of Access

We reserve the right to suspend or permanently terminate access to any digital products, online courses or customer accounts where we reasonably believe that:

• These Terms have been breached.

• An account has been shared.

• Fraudulent activity has occurred.

• Payment has been reversed or disputed fraudulently.

• Copyright infringement has taken place.

• Course materials have been copied or distributed without permission.

• Our Website, business or other customers are placed at risk.

Where appropriate, we may also pursue legal remedies.

 

31. Intellectual Property

Unless otherwise stated, all content available through the Website is owned by or licensed to How To Wright and is protected by UK and international copyright, trademark and intellectual property laws.

This includes, but is not limited to:

• Books

• Ebooks

• Printed publications

• Artwork

• Original paintings

• Prints

• Merchandise designs

• Logos

• Branding

• Website design

• Website text

• Product descriptions

• Blog articles

• Educational resources

• Lesson plans

• Online courses

• Worksheets

• PDFs

• Digital downloads

• Graphics

• Illustrations

• Photographs

• Icons

• Audio content

• Future video content

• Software, code and website layout

• All other original creative works produced by How To Wright

All intellectual property rights remain exclusively with How To Wright unless expressly stated otherwise.

 

32. Copyright Restrictions

Without our prior written permission, you must not:

• Copy any content from our Website.

• Reproduce any books or publications.

• Scan or reproduce printed products.

• Copy artwork.

• Trace artwork.

• Photograph products for commercial use.

• Reproduce logos or branding.

• Copy blog articles.

• Copy product descriptions.

• Copy educational materials.

• Copy lesson plans.

• Copy online courses.

• Copy downloadable resources.

• Translate our work into another language for publication.

• Create derivative works based on our content.

• Republish our content elsewhere.

• Sell reproductions of our work.

• Claim our work as your own.

These restrictions apply whether the copying is complete or partial.

 

33. Artificial Intelligence and Automated Systems

You may not use any content from this Website or any products supplied by How To Wright for the purpose of:

• Training artificial intelligence systems.

• Training machine learning models.

• Building datasets.

• Data mining.

• Web scraping.

• Automated content extraction.

• Creating derivative AI-generated works based on our original content.

• Developing commercial AI products using our material.

Any such use requires our prior written permission.

 

34. Copyright Infringement

If we believe our intellectual property rights have been infringed, we reserve the right to:

• Request immediate removal of the infringing material.

• Suspend customer accounts.

• Remove access to digital products or courses.

• Cancel future orders.

• Seek compensation where appropriate.

• Pursue legal action.

Nothing in these Terms limits any rights available to us under applicable intellectual property law.

35. Website Content and Disclaimer

We make every reasonable effort to ensure that the information published on our Website is accurate and up to date.

However, all content is provided for general information and educational purposes only.

Nothing on this Website should be interpreted as professional legal, financial, medical, therapeutic, veterinary, tax or other professional advice.

Any decisions you make based on information obtained from this Website are entirely at your own risk.

Where products, courses or educational materials discuss techniques, methods or opinions, these are provided in good faith and should not be considered guaranteed outcomes.

 

36. Product Disclaimer

We make every effort to accurately describe our products.

As many of our products are handmade, original or individually produced, slight variations in colour, texture, finish or appearance may naturally occur.

These variations do not constitute faults or defects.

Customers are responsible for ensuring that any product purchased is suitable for their intended use.

 

37. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where such limitation would be unlawful.

Subject to your statutory rights, How To Wright shall not be liable for any indirect, incidental, consequential or special losses arising from:

• Use of this Website.

• Inability to access the Website.

• Delayed deliveries.

• Third-party service interruptions.

• Technical faults.

• Internet outages.

• Loss of profits.

• Loss of business opportunities.

• Loss of data.

• Events beyond our reasonable control.

Our total liability relating to any purchase shall not exceed the amount paid for the relevant product or service.

Nothing within these Terms affects your statutory rights under UK consumer protection legislation.

 

38. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such delay results from circumstances beyond our reasonable control.

These circumstances include, but are not limited to:

• Severe weather.

• Flooding.

• Fire.

• Power failures.

• Internet outages.

• Cyber attacks.

• Postal strikes.

• Industrial action.

• Supplier failures.

• Government restrictions.

• Pandemics or public health emergencies.

• Natural disasters.

• War, terrorism or civil unrest.

• Any other event outside our reasonable control.

Where reasonably possible, we will keep customers informed of any significant delays.

 

39. Right to Refuse Service

We reserve the right to refuse service, cancel orders, suspend customer accounts or terminate access to any part of our Website where we reasonably believe that a person has:

• Breached these Terms & Conditions.

• Behaved abusively or aggressively towards us.

• Harassed, threatened or intimidated us or others.

• Attempted fraud or chargeback fraud.

• Misused our Website or contact forms.

• Shared account access.

• Infringed our intellectual property rights.

• Used our Website for unlawful purposes.

Where appropriate, refunds will be handled in accordance with applicable consumer protection laws.

 

40. Third-Party Websites

Our Website may contain links to third-party websites for your convenience.

These websites are operated independently of How To Wright.

We are not responsible for the content, privacy practices, availability or security of any third-party websites and accept no liability arising from their use.

Visiting external websites is entirely at your own risk.

 

41. Privacy

Your use of this Website is also governed by our:

• Privacy Policy

• Cookie Policy

Please read these documents carefully to understand how we collect, use and protect your personal information.

 

42. Severability

If any provision of these Terms & Conditions is found by a court or other competent authority to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

43. No Waiver

If we choose not to enforce any provision of these Terms & Conditions at any time, this shall not prevent us from enforcing that provision or any other provision at a later date.

 

44. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

45. Changes to These Terms & Conditions

We reserve the right to amend, update or replace these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on our Website unless otherwise stated.

The version available on our Website at the time of your purchase or use of the Website shall apply.

 

46. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

How To Wright

Website: www.howtowright.co.uk

Email: how.to.wright@mail.com

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47. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Cookie Policy, Returns & Refund Policy, Accessibility Statement and any other policies published on our Website, constitute the entire agreement between you and How To Wright regarding your use of the Website and any purchases made through it.

These Terms supersede any previous versions published by us.

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